Vendor of Choice

The Vendor of Choice program, an evolving, proactive, constructive, and systematic approach to vendor/customer partnerships, was developed by ACR Supply’s management team during their 2003 strategic planning process.  The nagging questions – How do we develop a closer working relationship with our vendor partners? How do we minimize areas of conflict between our company and our suppliers? –finally gelled, and the result was VOC.

ACR wanted a process that would provide us with an avenue to offer our vendor partners constructive feedback and to facilitate 2-way communication so both of us could get better at what we do and improve our processes driving growth and profitability. Each department within ACR Supply convenes for two days to evaluate and rate their top 25 suppliers’ annual performance using a 14-point criteria list.

ACR Supply Co., Inc. is pleased to recognize Ultravation, Belimo Americas, Nu-Calgon Wholesalers, Armacell Engineered Foams and Koch Filter for their excellence in 2010 and their partnership efforts. These companies represent a best in industry standard of performance as evaluated by an internal audit committee.

"We believe that it is extremely important that we take time out of our busy schedules to say thank you to our vendor partners who are setting such a high standard of excellence. Throughout the entire Vendor of Choice evaluation process our team spends a great deal of time measuring areas such as process improvement, customer service, sales support, and delivery performance. Although each of these areas are very important to our team, it is our hearts desire to continue to build stronger relationships with all of our vendor partners."

- Troy Meachum, President

Congratulations to our 2010 Vendor of Choice Award recipients!